Nettr Privacy Policy
The short version
- Nettr is a scoring app for cricket nets. We keep what you need to score and see your stats.
- No ads, no analytics, no tracking, and we never sell your information.
- Children under 13 don’t get a login. A parent adds them with a first name only.
- Teens aged 13 to 17 need a parent to say yes before they can use Nettr.
- Your data is stored in Sydney, Australia.
- You can delete your account and data from the app at any time: Profile → Delete account.
1. Who we are
Nettr is made by Testiqo Pty Ltd (ABN 81 690 881 120), 44 Brookfield Street, The Ponds NSW 2769, Australia (“Testiqo”, “we”, “us”). We follow the Australian Privacy Act 1988 and the Australian Privacy Principles. If you live somewhere with its own privacy law (for example the UK, the EU or the USA), we respect the rights that law gives you too.
Questions or requests: privacy@testiqoapp.com.
2. What we collect
Your account
- Your name and email address, and how you sign in (email and password, Google or Apple).
- Your year and month of birth, used only to check your age group (under 13, 13 to 17, or 18 and over). We don’t ask for the day.
- Your account type (player, parent or coach) and your plan.
- If you are 13 to 17: your parent’s email address, so they can approve your account.
- A profile photo, only if you choose to add one. Only you can see it.
Your cricket
- The sessions you score: every ball (where it went, the shot, runs, wickets), the scenario, overs and result.
- Your batting hand and bowling type, and the fields you save.
- Names typed into a session for the other players (we show first names only).
- Your Thriller attempts and results.
Children a parent adds
A parent can add up to four children. For each child we keep a first name, batting hand and bowling type, and the sessions the parent scores for them. No age, photo, email or login for under-13s.
Linking with a coach, friend or parent
If you link with someone (by QR code or email), we keep the link, who made it and when, and for an email request the email address it was sent to. A teen’s links need their parent’s approval.
Messages you send us
If you use Send feedback, we receive your message and the app version. A club or academy enquiry includes the club name, a contact name, email and your message.
Technical information
- Security checks (Firebase App Check, using Apple App Attest or Google Play Integrity) confirm that requests come from the real Nettr app. These don’t identify you to us.
- Our servers keep short-term logs (such as the time of a request and an IP address) to keep the service running and stop abuse.
- A monthly count of the sessions you’ve used, so free plan limits work.
What we don’t collect
No advertising ID, no analytics or usage tracking, no session recording, no location, no contacts, no ad pixels and no tracking cookies.
3. Camera, microphone and photos
- Camera: only to scan a Nettr QR code to link players. Nothing is recorded or stored.
- Photos: only if you pick a profile photo. It is resized on your phone and stored so only you can see it.
- Microphone: only for voice scoring, when it’s switched on. Your phone’s own speech service (Apple or Google) turns your words into text; that service may process the audio on their servers. Nettr keeps only the scored ball, never the recording.
You can turn each permission off in your phone’s settings at any time.
4. How we use it
- To run your account and sign you in.
- To score sessions, save them and show your stats, history and Thrillers.
- To check age and get a parent’s approval for teens.
- To let linked coaches, friends and parents see the sessions they are part of.
- To apply plan limits (such as free sessions a month).
- To answer your feedback and enquiries.
- To keep Nettr secure and fix problems.
We don’t use your information for advertising, we don’t build profiles to market to you, and we don’t send marketing email.
5. Children and teens
- Under 13: no login. If someone under 13 tries to sign up, the sign-in is deleted and they are asked to get a parent. A parent can add the child inside their own account with a first name only, and scores for them on the parent’s phone.
- 13 to 17: can have their own login, but can’t use Nettr until a parent agrees. The parent links the teen’s account by email, can see the teen’s sessions, and approves any coach or friend links.
- Children can’t chat, post publicly or have a public profile in Nettr. There are no ads. Paying for a plan and opening outside links on a parent’s account sit behind a grown-ups question.
- Parents can see, change or delete a child’s details at any time (Profile → My children), or email us. Removing a child deletes their sessions.
If you think we have information about a child under 13 that a parent didn’t add, email privacy@testiqoapp.com and we’ll delete it.
6. Who can see your information
- You, and the parent linked to your account if you are 13 to 17.
- People you link with: a coach or friend who scores a session with you in it, and the players in it, see that session (“Scored by Coach Dave”). They see first names only.
-
Our service providers, who handle data for us only to run Nettr:
- Google Firebase (Google LLC): sign-in, database, file storage, server code and security checks. Your data is stored in Google’s Sydney, Australia region.
- Google (Gmail): delivers feedback and enquiry emails to us.
- Apple and Google: Sign in with Apple, Google Sign-In, and speech-to-text for voice scoring.
- Apple App Store and Google Play: handle payments if you buy a plan (we never see your card).
- Cricket news: headlines and pictures load from ESPNcricinfo’s servers, which can see your IP address. Stories open in a browser on your phone.
- If the law requires it, for example a valid court order, or to protect someone’s safety.
We never sell or rent your personal information.
7. Where it’s stored
Your Nettr data is stored in Australia (Google Cloud, Sydney). Some providers, such as Google and Apple, may process small amounts of data in other countries (for example the USA) to sign you in, run security checks or turn speech into text. They are bound to protect it.
8. How long we keep it
- Your account and sessions: until you delete them or your account.
- When you delete your account, we delete your profile, photo, sessions, children, saved fields, links and usage straight away. A session you scored for linked players stays with them, marked “Deleted account”.
- Feedback and enquiries: kept so we can follow up; ask us and we’ll delete them.
- Server logs: about 30 days.
- Backups: up to 7 days, then gone.
9. Your choices and rights
- See and change your details in Profile.
- Delete your account and data in Profile → Delete account (type DELETE).
- Get a copy of your data, or ask us to fix or delete something: email us.
- Unlink a coach, friend or child at any time in the app.
We’ll reply within 30 days. If you’re not happy with our answer, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au, or your local privacy regulator.
10. Keeping it safe
Data is encrypted when sent and when stored. Access is locked down so each person reads only their own data and what is shared with them. Only the app can call our servers. No system is perfect; if a data breach could cause you serious harm, we’ll tell you and the regulator as the law requires.
11. Changes
If we change this policy, we’ll update the date at the top. If a change matters (for example a new kind of data), we’ll tell you in the app first.
12. Contact
Testiqo Pty Ltd, 44 Brookfield Street, The Ponds NSW 2769, Australia
privacy@testiqoapp.com