Delete your Nettr account
In the app (fastest)
- Open Nettr and go to Profile.
- Tap Delete account.
- Type DELETE and confirm.
Your account is deleted straight away.
Without the app
Email privacy@testiqoapp.com from the email address on your account, with the subject “Delete my Nettr account”. We’ll delete it within 30 days and email you when it’s done.
What gets deleted
- Your profile, sign-in, profile photo and saved fields.
- Your sessions and stats, and any children you added with their sessions.
- Your links with coaches, friends and family, and your plan usage.
What stays
- A session you scored for linked players stays with them, marked “Deleted account”. A session someone else scored with you in it stays with them, with your first name only.
- Feedback you sent us (it holds no player details). Ask and we’ll delete it too.
- Backups are gone within 7 days. Server logs within 30 days.
- A paid subscription isn’t cancelled by deleting your account: cancel it in the App Store or Google Play.